This category contains 18 posts

SaaS, Staffing-as-a-Service???

One of the larger  challenges that an IT Leader faces is keeping the right talent on your team. IT Leaders are faced with the need to provide services and support to the business, while trying to maintain or reduce costs. This will remain a challenge for for the near future as businesses divert dollars to innovation and digital tech. … Continue reading

Vendor Management

Vendor Management – “Building effective strategic partnerships with select vendors to support long-term performance outcomes”. Vendor Management is one of the capabilities of a World Class IT Organization that is often overlooked. I think mid-market companies struggle with this since they usually rely heavily on vendors to make up for smaller staffs, and they do … Continue reading

Organizational Change Management in the Real World

As part of the journey to become World Class at Schuff Steel, we committed to improving our organizational change management program and methodology. Organizational Change Management is a high priority because of the impact we knew it would have to the organization. We realized this would be critical due to the amount of change we were forcing … Continue reading

Building Your Inner Circle

There is a high price to pay for not having the right people on your team (https://wcito.com/2014/06/20/do-you-have-the-right-team/). Assuming you have taken care of that step, now it is time to engage your leadership team and high-potential staff in creating and communicating a shared vision to become world-class. Your leadership team is your inner circle. They are … Continue reading


Think. Plan. Do. Think Develop a Think Rhythm to strengthen your position for future growth or opportunities, evaluate winning moves, and help your team focus on what to do annually, quarterly, weekly to advance your goals Plan Execution planning helps teams understand what they are supposed to do, giving them energy and focus to achieve … Continue reading

6 Steps to Creating the Vision to Become a World-Class IT Organization

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where–” said Alice. “Then it doesn’t matter which way you go,” said the Cat. “–so long as I get SOMEWHERE,” Alice added as … Continue reading

Do You Have the Right Team?

One of the most important hurdles in building a World-Class Organization is to not accept excuses from your team, or other business leaders, on whether or not to take the journey. It doesn’t matter what your starting point is – you change directions with a single step. Change is hard. Organizational change management, or the lack of … Continue reading

Developing the Strategy to be World-Class

In my previous blog, I talked about the CEB assessment that resulted in the magic quadrant shown below. Although, I don’t think all of the potentially over-allocated items are accurate, what it does display is the areas that my team and I have determined have the highest ROI to focus on. You can’t focus on … Continue reading

Anatomy of a World Class IT Organization

Does your company have a World-Class IT Organization? Unless you know what one looks like, how would you know? I mentioned in my last blog that I utilized tools from the Corporate Executive Board (CEB) that were helpful in assessing and measuring the current state of my IT organization. Regardless of how you get there, … Continue reading

The First 90 Days – Part II

In Part I of this blog, I discussed what I set out to accomplish my first 30 days in a new position as head of IT for Schuff International. The following 60 days is the time when you need to achieve some quick wins and set the tone for the rest of your tenure at … Continue reading