This tag is associated with 9 posts

6 Steps to Creating the Vision to Become a World-Class IT Organization

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where–” said Alice. “Then it doesn’t matter which way you go,” said the Cat. “–so long as I get SOMEWHERE,” Alice added as … Continue reading

Developing the Strategy to be World-Class

In my previous blog, I talked about the CEB assessment that resulted in the magic quadrant shown below. Although, I don’t think all of the potentially over-allocated items are accurate, what it does display is the areas that my team and I have determined have the highest ROI to focus on. You can’t focus on … Continue reading

Anatomy of a World Class IT Organization

Does your company have a World-Class IT Organization? Unless you know what one looks like, how would you know? I mentioned in my last blog that I utilized tools from the Corporate Executive Board (CEB) that were helpful in assessing and measuring the current state of my IT organization. Regardless of how you get there, … Continue reading

The First 90 Days – Part I

Since I am coming up on my 1 year anniversary at Schuff International, I thought it appropriate to look back on how I approached my first 90 days on the job before moving on to discussing strategy on how to build a world-class IT organization. And when I say strategy, that is because we are … Continue reading

Players Know the Score

Ask any CEO or business leader about their last quarter and they will be able to tell you what was good and what was bad, based on industry standard metrics such as net sales, profitability, or earnings per share. Ask a CIO or IT leader how their last quarter was and they might give you … Continue reading

Let the (Cloud) Games Begin!

In case you missed CIO.com’s list of “10 Hot Cloud Startups to Watch” article on March 4th, I have consolidated the list of companies and what they do for a little different perspective. This suggests that there are still a lot of different business models to be explored in cloud computing and that there is … Continue reading

How can your IT department become your company’s preferred IT business partner?

Your CEO and executive leadership team has a formidable challenge: they are responsible for managing a P&L that achieves the company’s financial goals. Those goals can be revenue driven, profit driven, or both, depending on what they are trying to achieve. In either case, they want to reduce costs wherever possible. It just so happens … Continue reading

Change the way your IT department thinks about IT value

Many IT support and operations groups still refer to their business colleagues as customers. While this may seem reasonable as an effort to increase satisfaction for the IT services provided, over the long term this places a wedge between IT and business and implies that IT is not invested in the organization’s success and are … Continue reading

The Big Secret

The Big Secret If you are an infrastructure professional like myself, your developer colleagues have been keeping a secret from you. I have worked with software development professionals for my entire career. I actually thought some of them were my friends even though we often found ourselves at the opposite side of the table when … Continue reading